Last Updated: February 17, 2025
We strive to provide high-quality products and services. If you are not satisfied with your purchase, please review our Returns and Refund Policy below.
1. Eligibility for Returns
- Physical products must be returned within 3 days from the date of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Certain items, such as digital products, personalised services, or software, are non-refundable unless defective.
2. Return Process
- To initiate a return, contact us at [email protected] with your order number and reason for return.
- Once approved, you will receive return instructions and a shipping address.
- Return shipping costs are the buyer’s responsibility, except in cases of incorrect or defective products.
3. Refund Process
- Approved refunds will be processed within 7 business days to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
- If your refund is delayed, please check with your bank before contacting us.
4. Exchanges & Store Credit
- If you prefer, you may opt for an exchange or store credit instead of a refund.
- Exchanges are subject to product availability.
For assistance with returns and refunds, please reach out to us at [email protected], it will automatically be applied to your credit card or original method of payment, within a certain amount of days.