At BL Media & ICT Services, we believe in fair, transparent, and ethical service delivery. As our valued customer, you have the following rights:

Your Rights as a Customer:

1. Right to Quality – You deserve high-quality products and services that meet or exceed expectations.
2. Right to Transparency – You will receive clear and honest information about pricing, policies, and terms.
3. Right to Security & Privacy – Your personal and financial information will be protected and never misused.
4. Right to Fair Pricing – Our pricing reflects value, and there are no hidden charges.
5. Right to Responsive Support – Our customer service team is available to assist with inquiries, complaints, and feedback.
6. Right to Refunds & Returns – If you are dissatisfied, you can request a return or refund in accordance with our Return Policy.
7. Right to Customisation – We offer flexible, tailor-made solutions to meet your unique needs.
8. Right to Accessibility – Our services are designed to be user-friendly and accessible to all customers.

We are committed to upholding these rights to ensure your satisfaction and trust. Have concerns? Contact us at [email protected].